Cancellation Policy:
We understand that sometimes plans change unexpectedly. To ensure the smooth functioning of our services and to respect the time of both our clients and our staff, we have instituted the following cancellation policy:

1. Cancellations within 24 Hours:

• Any cancellations made within 24 hours of the scheduled appointment will incur a cancellation fee of $100.

1. Cancellations or No Shows on the Day of the Appointment:

• Cancellations or no shows on the day of the appointment will incur a fee equivalent to 50% of the service booked.

Please note - REPEATED late cancellations & 'no shows' on the day of an appointment will incur a 100% service fee charge & you will be blocked from booking with Team H Aesthetics/moving forward, appointments will need to be paid in full to secure a booking. 

How to Cancel:
To cancel or reschedule your appointment, please contact us at least 24 hours in advance. You can reach us by email (hello@teamhaesthetics.com) or phone (0478 936 166) call only. Instagram DM is NOT an appropriate method of cancellation.
Exceptions:
We understand that emergencies and unforeseen circumstances may arise. In such cases, please contact us as soon as possible to discuss your situation.
Late Arrivals:
Please note that arriving late to your appointment may result in a shortened service time to accommodate other scheduled appointments. The full fee for the originally scheduled service may still apply.
Acknowledgment:
By booking an appointment with us, you acknowledge and agree to abide by the terms of our cancellation policy.
Thank you for your understanding and cooperation.

Aftercare for medical aesthetic treatment (including wrinkle reducing, volumising or skin treatments) typically involves some general guidelines to ensure the best results and minimize any potential side effects. Here are some common aftercare tips:

1. Avoid touching the treated area: Try not to touch or rub the treated area for at least 24 hours after the procedure. This helps prevent the spread of bacteria and minimizes the risk of infection.

2. Avoid strenuous exercise: It's advisable to avoid strenuous exercise and activities that may increase blood flow to the treated area for at least 24 hours. This can help reduce swelling and bruising.

3. Avoid alcohol and blood-thinning medications: Alcohol and certain medications like aspirin and ibuprofen can increase the risk of bruising and swelling. It's best to avoid these for at least 24 hours post-procedure.

4. Use cold compresses: Applying cold compresses or ice packs to the treated area can help reduce swelling and discomfort. Be sure to wrap the ice pack in a cloth to protect your skin and only apply it for short intervals at a time.

5. Stay hydrated: Drinking plenty of water can help hydrate your skin and promote healing.

6. Follow specific instructions from your provider: Your healthcare provider may provide you with specific instructions tailored to your treatment. Follow these instructions carefully for the best results.

7. Attend follow-up appointments: Depending on the type of treatment and your individual response, your nurse will schedule a two week follow-up appointment to assess your results and address any concerns. It is extremely important to attend this appointment or have it rescheduled to a more suited time if scheduling issues arise.

8. Avoid sun exposure: Direct sunlight can exacerbate swelling and bruising. It's best to avoid prolonged sun exposure and use sunscreen if you need to go outside.

9. Be patient: Results from cosmetic treatments may take some time to fully develop. Be patient and give your body time to adjust to the treatment. This can be up to 6 weeks post volume treatment and up to 2 weeks for wrinkle reducing treatments.

10. Contact your provider if you have concerns: If you experience any unusual or concerning symptoms after your treatment, such as discolouration, excessive swelling, pain, or signs of infection, contact your Team H Aesthetics immediately via ph 0478 936 166, available 24hrs & 7 days.

Remember, these are general guidelines, and it's essential to follow the specific instructions provided by your healthcare provider for your individual treatment.

Promotional Gift Voucher Terms & Conditions
Complimentary promotional vouchers are valid for first-time clients only and are redeemable toward treatments or services with a minimum spend of $250 in a single appointment.

Vouchers are not redeemable for retail products, skincare purchases, gift cards, memberships, injectables prescriptions/consultation fees, or as cash. Limit of one promotional voucher per person.

Promotional vouchers must be presented at the time of appointment and cannot be used retrospectively or combined with other promotional offers unless otherwise stated. Team H Aesthetics reserves the right to refuse redemption where voucher terms are not met.